The work that shaped how I think.

What the role involved

Continued managing group HR after the group set up Vastera Holdings SPC to centralise governance and departmental functions for its 7 affiliated companies.

Responsibilities listed in the CV

• Supported the transition of HR operations from Elite Click into the new holding-company structure, including clearer ownership and approval lines per entity.
• Standardised group HR policies, SOPs and compliance controls in line with UAE Labour Law.
• Managed workforce planning, recruitment, onboarding and employee relations across the affiliated entities.
• Oversaw visa processing, MOHRE labour contracts and work permits, employment documentation and onboarding compliance, coordinating with the PRO team.
• Worked with Finance, Legal, Operations and IT on HR budgeting, compliance and process automation.

What the role involved

Managed the central HR function for 7 companies (50+ employees in total), operating as a lean, shared-services group where staff supported multiple entities: Elite Click Corporate Services, Verona Investments, Abrez Contracting & Fit Out, Breadth General Trading, Nexus Aeon Artificial Intelligence, Fly Away Portal and Empowerment Tourism & Events.

Responsibilities listed in the CV

• Supervised a 5-person team (Talent Acquisition Specialist, HR Supervisor, HR & Admin officer and 2 PROs) covering the full recruitment, onboarding and visa cycle.
• Managed end-to-end recruitment and onboarding across multiple industries, reducing hiring turnaround by about 30% and onboarding time from about two weeks to one.
• Supported payroll and WPS processing, calculated end-of-service gratuity, and managed medical insurance renewals with third-party providers.
• Developed the group-wide HR policy framework and SOPs, adapted to each business's operating needs.
• Designed and rolled out a performance evaluation system weighting conduct 50% and KPIs 50%.
• Integrated Zoho Forms, Projects and Drive with LinkedIn Recruiter, automated candidate forms with IT, and prepared the move to Odoo.
• Partnered with the ERP development team on the HRMS module: process mapping, structured feedback and beta testing.
• Handled employee relations, including disciplinary cases, grievances, performance issues and training.
• Worked with Finance on HR budgeting and recruitment planning.

What the role involved

Supported recruitment end to end: job postings, screening, interview scheduling and onboarding.

Responsibilities listed in the CV

• Maintained employee records, leave, attendance and medical insurance in line with UAE Labour Law.
• Helped draft HR policies, the employee handbook and internal procedures.
• Coordinated labour quota, visas and trade licence renewals.
• Provided executive support to senior leadership: scheduling, travel, reporting and confidential correspondence.